27.3
Personnel expenses
This item in the consolidated comprehensive profit and loss statement is broken down as follows:
€ Thousand
2012
2011
Wages, salaries and similar
291,845
300,926
Social security contributions
72,445
72,572
Indemnities
25,266
18,263
Contributions to pension plans and similar
9,313
7,486
Other social expenses
34,845
42,205
433,714
441,452
The average number of workers employed by the Parent Company and fully consolidated companies in 2012 and 2011, broken down by
professional categories, is as follows:
2012
2011
Group general management
9
9
Managers and heads of department
1,378
1,426
Technical staff
1,000
990
Sales representatives
552
559
Administrative staff
478
575
Rest of personnel
10,378
11,130
Average number of employees
13,795
14,689
The breakdown of the personnel at 31 December 2012 and 2011, by gender and professional category, is as follows:
31-12-2012
31-12-2011
Males
Females
Males
Females
Group general management
9
-
9
-
Managers and heads of department
742
617
750
630
Technical staff
761
244
763
194
Sales representatives
146
393
129
414
Administrative staff
144
314
229
335
Rest of personnel
5,837
3,997
5,814
4,317
Average number of employees
7,639
5,565
7,694
5,890
The reduction in the average number of employees is due to a larger volume of services being outsourced with the aim of adapting the personnel to
the Group activity level, essentially in Spain and Italy.
The average number of people with a disability equivalent to or greater than 33%, directly employed by the Parent Company and fully consolidated
companies in 2012, broken down by professional categories, is as follows:
2012
2011
Managers and heads of department
2
2
Technical staff
3
3
Rest of personnel
33
32
Average number of employees
38
37
No people with a disability equivalent to or greater than 33% were employed in 2012 by multi-group proportionally consolidated companies.
The average age of the Group personnel is approximately 37, and average seniority in the Group amounts to 7.2 years.
27.4
Other operating expenses
This heading of the consolidated comprehensive profit and loss statement for 2011 and 2012 is as follows:
€ Thousand
2012
2011
Leases
297,990
291,410
External services
390,295
394,148
Allowances for contingency and expense provisions
9,176
5,137
697,461
690,695
In 2012 and 2011, the fees for auditing of accounts and other services provided by the Group auditors, Deloitte, S.L. and other companies linked
REPORT ON THE CONSOLIDATED
FINANCIAL STATEMENTS
103