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ECONOMIC PERFORMANCE • SUPPLIERS
NH Eurobuilding, Madrid - Spain
SUPPLIERS
NH Hoteles considers its suppliers to be key stakeholders for consolidating
the commitment to develop
sustainable and innovative solutions.
NH Hoteles believes that it is valuable to foster a close, accessible and strong
relationship with partners and, therefore, the Company strives to optimize
resources and to implement tool facilitating bilateral communication.
PROCUREMENT POLICY
UPDATE
In 2012 the Procurement Policy has been updated in order to capture the
current processes and procedures as well as keeping and highlighting the
role of service to the inner customer. The roles, improvement levels and
purchase restrictions of each agent taking part in the action, have also
been redefined, standardizing criteria and stressing the relation to other
areas in the Company. The Department’s Code of Conduct has also been
replaced by the
Corporate Code of Conduct.
OUR
SUPPLIERS
In 2012, NH Hoteles worked with a total of
21,892
national
and international suppliers
,
with an annual purchasing
volume (cost + investment) of €403.4M. 79% of this volume
accounts for the Spain, Portugal, Central Europe and Benelux
Business Units.
One of the principles of our Corporate Procurement Policy is
to offer
equal opportunities and promote local purchasing
in every region NH Hoteles operates. In 2012, the local
purchasing volume represented 84% of approved purchases,
4%
less than in 2011. For supplier type, 77.8% is included in
operational costs and services, which is 63.77% of the total
purchasing billed volume.
SIGNING THE
CODE OF
CONDUCT
Since 2012,
NH Hoteles Code of
Conduct is incorporated in every
approved agreement from the
Purchasing Department.
In 2012, in
total 224 Codes were signed, reaching
an aggregated figure of 1,218 signed
Codes, 22.5% more than in 2011. The
invoicing volume from suppliers having
signed the Code in 2012 amounts to
€43,521,421, which is 10.8% of the
yearly total invoicing.
