30
ECONOMIC PERFORMANCE • SUPPLIERS
ENVIRONMENTAL
COMMITMENT
In 2012 we carry on assessing the environmental commitment and
respect of our suppliers, a system governing corporate tenders the
whole year.
In collaboration with the Environmental Department, NH Hoteles
carries on using the
Eco-design questionnaire
and tests each
candidate under a category system, similar to the European label
of energy rating, Energy Star, assessing the company internal
environmental management and product efficiency and innovation.
As a novelty in 2012, all the assessments have also been integrated in
the
Suppliers Registration Process
in our
e-Platform for Purchases
.
NH SUSTAINABLE
CLUB
Innovation workshop with suppliers, reaching its 5
th
year in 2012 and still an
importantdisseminationchannelforsustainability,aswellasthespacewhere
sustainablemeasures are jointly developed in order to keepNHHoteles as
amodel and benchmark on responsible tourism. During the last sixmonths
of theyear, its target started tobe redefined inorder toadapt it andalign it to
the newCompany’s strategy and the needs of the newEnvironmental Plan.
Environmental Projects Consolidation
Use of
LED technology
,
low energy lamps and other eco-efficient
electrical appliances.
Replacement of absorptionminibar refrigerators for low energy ones.
Manufacture of highly consumed products with
oxo-
biodegradable materials
,
such as amenities, pens, room keys
and laundry bags.
Encouragement of use of the
electric car
in Madrid using it along
our lifts maintenance routes and installing recharge points in some
parking spaces.
For the second year in a row, use of
linen certified
by Oekotek
and Ecolabel.
Bottle
cork recycling
campaign in 200 of our European hotels,
being warmly accepted by our employees and customers.
Global agreement to acquire new TV, with a model enabling high
energy savings
and minimum environmental impact.
COPERAMA, FIRST PROCUREMENT
PLATFORM IN THE INDUSTRY
During 2012, Coperama has consolidated its
position as
the first procurement platform
in the hotel industry
in Spain. With an
average growth rate of 3 new members per
week and an increment of 42% compared
to 2011, it closed the year with a total of 596
customers, which means 47,312 rooms. Having
a portfolio of more than 300 suppliers, Coperama meets the
needs on F&B, OSE and FFE of all its establishments, managing
an annual purchase of around €250M for all its members.
Actions and tools
I Coperama Congress
was held in 2012 to analyse current
trends and join forces in strategy, format, logistics,
sustainability, training, innovation, products and technology.
Launch of the
E-Catalogue
,
which will allow to turn the
product search into purchase orders, facilitating the process
and optimizing the communication between customers and
suppliers
,
and the
e-Billing
,
so providers can send electronic
bills to every Coperama establishment, free of charge and
without using paper.
The
R&D&I
Lab is born, a space enabling customers and
suppliers to share knowledge and jointly work to develop
products and services targeting an increasing in efficiency
and productivity of the hospitality industry.
Implementation of an
e-sourcing platform.
E-SOURCING
PLATFORM
In 2012 an e-sourcing platform has been developed and it allows
to make
standardized sourcing
,
strengthens monitoring on bids,
gives more transparency to purchases and enables bigger savings.
7,237
CENTRAL
EUROPE
5,179
BENELUX
3,565
AMERICAS
3,023
ITALY
2,888
30%
Spain &
Portugal
24%
Central Europe
18%
Benelux, France
and United Kingdom
17%
Italy
8%
Corporate
3%
America
Purchase Volume BY BU
30
8
24
18
17
3
SUPPLIERS BY BU
SPAIN &
PORTUGAL
78%
Operational
costs and services
16%
Food and
beverage
6%
Furniture,
refurbishment and
equipment
Suppliers BY service type
78
6
16
