Tabla de Contenidos
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INDEX 3 -
MESSAGES FROM THE CHAIRMAN AND CEO 4 -
CORPORATE GOVERNANCE 5 -
EXPERIENCES AND SOLUTIONS 7 -
MAIN FIGURES 11 -
OUR SUSTAINABLE APPROACH 15 -
ECONOMIC PERFORMANCE 20 -
ENVIRONMENTAL PERFORMANCE 32 -
SOCIAL PERFORMANCE 39 -
AWARDS AND RECOGNITIONS 54 -
ROADMAP AND PRIORITIES FOR 2013 56 -
INDICATORS AND ASSURANCE REPORT 57
