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SOCIAL PERFORMANCE • EMPLOYEES
This approach integrates team management, through which NH Hoteles carries out its
sustainable management strategy, and integrates its commitment with the communities where
we operate, allowing a sustainable development at a local level.
EMPLOYEES
Employees are a key stakeholder in NH Hoteles’ responsibility approach. One of the Company’s
main commitment is creating quality employment, in an environment that promotes training,
professional development and encourages diversity of cultures and nationalities, in equal
conditions and rights.
As a global company NH Hoteles operates with an ethical brand, defined in its new Code of
Conduct for all its stakeholders, committed to respecting
Human Rights
and the
Principles
of the Global Compact
,
and to compliance with international and local laws in each country
where the Company is present. NH Hoteles does not permit the use of child labour or any kind
of forced or non-consented work
STAFF
IN 2012
In 2012, average headcount was
18,817
employees
, 3.7%
less than in 2011. All Business Units have reduced the number of
employees except for America, which increased its staff by 10.5%, mainly due to the management of hotels in Venezuela and the
Dominican Republic.
*
Data obtained from FTEs (Full Time Equivalents) for all kinds of contracts (open-ended, part-time, extras, temporary employment agencies), considering
comparable, non-comparable and managed hotels.
Employees per Business Unit
2011
2012
Dif. (%)
Spain, Portugal, Headquarters, Sotogrande
6,977
6,538
-6.3
Central Europe
3,762
3,680
-2.2
Benelux, UK, France and Africa
3,064
2,748
-10.3
Italy
2,624
2,421
-7.7
America
3,103
3,430
10.5
Total
19,530
18,817
-3.7
2012
%
Over total staff
Fixed contracts 2012 FTEs
10,937
56.0%
NH Ludwigsburg, Ludwigsburg - Germany
“
NH Hoteles is committed to
society through sustainable
actions and strives to achieve
new goals involving its
employees”
María Dolores Flores,
Director - NH Santa Fe
SOCIAL
PERFORMANCE
