40
SOCIAL PERFORMANCE • EMPLOYEES
Employee turnover
Present economic environment have contributed to a reduction of employee turnover in the Company from 3.9% in 2011 to
3.54
in 2012 with a voluntary turnover of 0.89% against the 2.65% of non-voluntary turnover. Due to a change in the calculation
methodology, these data are not comparable with last year ones (voluntary turnover 1%, non-voluntary turnover 2.9%). With
the new methodology, NH Hoteles wants to show a data more adjusted to reality. In order to do this, criteria when considering
work leaves have been redefined, excluding temporary work leaves inferior to one month period or employee transfers between
business units.
%
Turnover
Non Voluntary
Voluntary
Total
Business Unit
Women
Men
Total
Women
Men
Total
BU America
0.71%
0.80%
1.51%
0.10%
0.14%
0.25%
1.75%
BU Central Europe
0.81%
0.72%
1.53%
1.06%
0.66%
1.72%
3.25%
BU Italy
1.67%
1.47%
3.14%
0.47%
0.43%
0.90%
4.04%
BU Spain and Portugal
2.36%
1.65%
4.01%
0.24%
0.20%
0.43%
4.44%
Headquarters
0.64%
0.60%
1.24%
0.66%
0.68%
1.34%
2.59%
BU Benelux, UK, France and Africa
1.05%
0.82%
1.87%
0.86%
0.79%
1.64%
3.51%
Total
1.48% 1.17% 2.65% 0.49% 0.40% 0.89% 3.54%
Non
Voluntary
Voluntary
Total
Non
Voluntary
Voluntary
Total
Women
2,592
858
3,450
1.48% 0.49% 1.97%
Between 25-40 years old
1,223
475
1,698
0.70%
0.27%
0.97%
Under 25 years old
447
194
641
0.26%
0.11%
0.37%
Over 40 years old
922
189
1,111
0.53%
0.11%
0.64%
Men
2,042
696
2,738
1.17% 0.40% 1.57%
Between 25-40 years old
1,101
400
1,501
0.63%
0.23%
0.86%
Under 25 years old
406
155
561
0.23%
0.09%
0.32%
Over 40 years old
535
141
676
0.31%
0.08%
0.39%
Total
4,634
1,554
6,188
2.65% 0.89% 3.54%
Percentage of workers represented on Industrial Health
and Safety Committees (IHSC).
2012
Headcount
Employees represented
on IhSC
Percentage
NH Hoteles
3,796
1,033
27.21%
Hesperia
1,994
1,239
12.39%
TOTAL
5,790
2,272
39.24%
It excludes Extras and temporary employment agencies
*
The possible difference with the data reported in 2011 is due to the incorporation of pending hotels data and/or depurations and corrections of
the existing ones.
Reduction of absenteeism rate
2011 (%)
2012 (%)
Accident
0.24
0.20
Illness
2.62
2.34
Maternity
0.64
0.59
Total absenteeism 3.50*
3.13
HEALTH
AND
SAFETY
In 2012 accident absenteeismwas reduced significantly compared to 2011, with 139 occupational accidents, whichmeans a 25% reduction.
