Página 3 - Corporate Responsability

3 CONTENTS
ROADMAP AND PRIORITIES FOR 2013............................................... 56
CONTENTS
EXPERIENCES AND SOLUTIONS............................................................. 7
ECONOMIC PERFORMANCE ................................................................. 20
Messages from the Chairman and CEO.................................... 4
AWARDS AND RECOGNITIONS............................................................. 54
CORPORATE GOVERNANCE.................................................................... 5
MAIN FIGURES ...........................................................................................11
OUR SUSTAINABLE APPROACH ............................................................15
ENVIRONMENTAL PERFORMANCE..................................................... 32
SOCIAL PERFORMANCE ......................................................................... 39
INDICATORS AND ASSURANCE REPORT ............................................ 57
We want to hear your opinion
Please, send us your comments and suggestions on this report by e-mail to
corporateresponsibility@nh-hotels.com or through the form included in our Corporate Website
http://www.suopinioncuenta.es/index_en.html
This is NH Hoteles’ seventh Corporate
Responsibility Report detailing the
company’s approach and economic,
environmental and social performance
for the 2012 financial year. This report has
been produced in accordance with the
guidelines set out by the G3.1 Guide to
the Global Reporting Initiative, being
graded as A+ .
The Report has also been subject to an
independent review by KPMG in relation
to the reliability of the information reported
and the monitoring of reporting rules.
Reported indicators table and our fulfilment
is available at the end of this report.
This report and the previous ones are
published in digital format and are
available at http://corporate.nh-hoteles.
es/en/corporate-responsibility-and-
sustainability/csr-report