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SOCIAL PERFORMANCE • EMPLOYEES
SOCIAL
BENEFITS
Flexible Remuneration Plan
Implemented in 2011, this Plan aims to maximize the net
remuneration of employees in Headquarters, hotel managers
and Central Offices in the Business Unit Spain, as well as
offering health insurance, luncheon vouchers and aid for the
kindergarten and rent. In 2012 the Transport Ticket and the
Connected Home were negotiated in order to implement
them in 2013.
International assignments
NH International Mobility Policy
governs the international
mobility and fixes two types of assignments, short-term
assignment, for short term needs and specific projects,
and long-term assignments, which integrates long term
Company needs and the international development of our
employees.
Apart from short and long-term assignments there are also
international transfers for an indefinite period. In this case,
based on an international experience and a professional
career development, the employees apply for international
positions not considered as traditional expatriation ones.
In 2012 a total of
56
employees
were transferred by the
Company, including all three types of assignments.
As a novelty, the figure of
Global Employee
has been
consolidated, employees who, depending on Central Services
or Business Units offices, live abroad. This year the Company
has 16 Global Employees.
Well-being and NH Runners
NH Hoteles believes in sport as a pillar of
people’s welfare
,
which is why the Company invites employees to join NH
Runners. The group and the daily runs are an opportunity to
share good times with colleagues while doing exercise.
In Spain there are already three groups with more than 60
members in Madrid, Valencia and Barcelona. As part of this
healthy initiative the Company has organized massages and
well-being workshops, encouraging the employees to share
healthy habits. It has also worked with the health insurance
company Sanitas in order to obtain the “Healthy Company”
certification.
RECOGNITION
PROGRAMME
Through NH Hoteles recognition programme, employees were
rewarded for their tremendous work by giving them credits that
they can exchange for hotel nights and restaurants, encouraging
them to travel and enjoy different NH Hoteles’ destinations. In 2012
NH Hoteles organized
6
recognition Programmes
,
awarding a
total of
202,806
credits.
“
The voice of NH” Awards
Each year, the hotels assign awards to the best employees
according to their performance. In 2012, this programme was
carried out in the Headquarters and employees were encouraged
to vote for the colleague who was best aligned with the Company’s
objectives and standards.
“
Compliment” programme
A non- official recognition among employees which consists on a
“
compliment” which they can choose and give to anther employee.
These messages help to recognize a good job or to thank a general
attitude.
INTERNAL COMMUNICATION
QUESTIONNAIRE
Survey to analyze internal communication, information about actions
and programmes within the Company, channel efficiency and use
and areas for improvement.
In 2012, 89% of the hotels perceive NH Hoteles’ interest in
promoting internal communication.
More than 70% of the hotels agree on the interest of the contents
covered in TU RED 2.0 bulletin.
Almost all the hotels have one notice board (97%), well placed
(92%)
and regularly updated (95%).
Christmas Competition
936
credits
Jubilee Programme
82,708
credits
Recognition Programme
99,578
credits
NH & YOU
17,856
credits
Notice board
216
credits
We are All Sales
1,512
credits
Total
202,806
credits
NH Runners
NH Jobs section has been
renovated in the Corporate
Website in order to provide it with
more dynamism and include more
attractive contents and more
aligned ones with the Human
Resources corporate strategy.