Table of Contents - Annual Report 2013 Corporate Responsability

Table of Contents

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• CONTENTS

  4

• MESSAGES FROM THE CHAIRMAN AND CEO

  6

• CORPORATE GOVERNANCE

  7

• NH HOTEL GROUP

  9

• BUILDING THE NEW NH

  15

• THE NEW NH EXPERIENCE

  17

• OUT SUSTAINABLE COMMITMENT

  28

• AWARDS AND RECOGNITIONS

  54

• ASSURANCE REPORT AND GRI INDICATORS

  56