56
about this report and gri indicators
About this Report
about this report
and gri indicators
ABOUT THIS REPORT
This Annual Report and Corporate Social Responsibility Report
includes the activity and results of NH Hotel Group for the financial
year 2015. This tenth edition explains the Group’s activities in the
economic, environmental and social scopes in line with the sustainable
approach and commitments with groups of stakeholders.
Preparation criteria
The Report has been prepared based on the reporting of the most
important aspects of our management and performance during the
year, including the most important specific indicators arranged by
stakeholders at the end of each section, and a full chart of indicators
at the end of the document, in order to facilitate an analysis of the
evolution of the Company’s Corporate Social Responsibility.
Like every year, we followed the guidelines of the Global Reporting
Initiative (GRI) and its Guide for the Preparation of Sustainability
Reports, on this occasion in its G4 version, Core option, taking into
consideration the principles and guidelines of the Guide, with a
relevant approach with regard to management and the most significant
economic, social and environmental impacts of the Company.
Scope and coverage
In this Report, NH Hotel Group publishes the global management
results of financial year 2015 broken down by Business Units and
countries in which the Company operates. The multinational nature
of our activity, with additions and exits of hotels and gradual
implementation of measurement systems and processes, in some
cases, make it necessary to provide data only from comparable hotels
for the corresponding financial year. In each case, the scope of the
data reported is detailed for increased precision and comparability of
the information, as well as the corresponding explanation.
Balance and
comparability
The objective of NH Hotel Group is to present a
balanced, accurate and coherent report of our
triple bottom line with emphasis on the traceability
of the data and the comparability of the information
of previous years and strategic projects. This
Report, like those of previous years, includes the
involvement and participation of the heads of the
different departments and those responsible for
each business area and dialogue with each interest
group, which allows us to align the information
reported with the most relevant aspects for the
stakeholders, responding to their expectations.
Definition of content
NH Hotel Group has different stakeholder
involvement systems that are a source of analysis
of the contents of interest to different audiences.
In addition, we organise specific consultations with
stakeholders on a regular basis, described in the
Customers, Shareholders, Suppliers, Employee and
Society sections. The results of this communication
allow us to keep improving our mechanisms for
identifying both needs and expectations and
relevant issues to be reported in the Annual Report,
including following up on the commitments made
and tracking the targets set in previous years.
Following the usual methodology, a rigorous
process is conducted to gather information,
evaluate the key issues to include, with indicators
and quantitative and qualitative measurement data
about the Company’s sustainable management.
G4-20; G4-21; G4-27
