47
responsible commitment
Responsible value chain
RESPONSIBLE
VALUE CHAIN
NH Hotel Group considers its suppliers to be key partners
in the commitment to develop sustainable and innovative
solutions. As part of the Company’s continuing improvement
strategy, the Group continues to develop tools that enhance
bilateral, transparent and effective communication with its
suppliers.
The Procurement Department of NH Hotel Group surpassed
the milestones set by the Strategic Plan for 2015 and also
exceeded the goals set by the five-year Strategic Plan:
•
Department’s earnings: over 15% vs. budgeted earnings and
absorption of inflation for the fourth year running.
•
The corporate restructuring should be highlighted as part
of the internationalization process of the purchasing central
(Coperama), with the creation of Coperama Holding. This
will enable the expansion of Coperama to other countries
under NH Hotel Group’s leadership, following the Coperama
model that is already in place in Spain. It should be stressed
that this year saw the launch of Coperama Benelux, an
affiliate of Coperama Holding, together with Coperama
Spain.
•
Implementation of the SAP Material Management module
within Business Units Italy and America.
•
The optimization target set for the procurement function
was exceeded as a result of using electronic purchasing
methods, containing prices and increasing the number of
categories negotiated by the Department.
PROCUREMENT POLICY
The Procurement Policy consolidated within
the Company in 2015. This will ensure that all
tenders are awarded on the basis of the same
criteria on equal opportunities, transparency
and rigour.
NH Hotel Group Awarding Committee
participated in 42 tender processes, the
majority of which focused on the remodelling
of its hotels and energy, thus guaranteeing
transparency.
AN UPDATED CODE OF
CONDUCT
In 2015 NH Hotel Group updated the Code
of Conduct with a view to expanding the
scope of application of the principles and
values governing the Group’s behaviour,
and harmonizing it with recent changes
in legislation. The main changes include
commercial relations within the group of
employees, a new section on compliance
with tax, social security and public funds
obligations, and the verification of cash
payments.
At global level, 840 suppliers adhered to
the Code of Conduct in 2015. The Code has
been implemented in all Business Units,
except Business Unit Central Europe, which is
expected to implement it in 2016.
27,884
national andinternational
suppliers in 2015
€
539.1
M
annual purchase volume
(expense + investment)
94
%
of the volume is
concentrated in the
European Business Units
43
%
of the purchase volume is
included in operational
costs and services
46% Furniture,
refurbishment and
equipment
11% Food and
beverage
43% Operational
cost and services
PURCHASE VOLUME
IN THE ELECTRONIC
PLATFORM BY
TYPE OF SERVICE
31% BU Spain, Portugal
& Andorra
24% BU Central
Europe
20% BU Benelux,
France, United
Kingdom, USA y Africa
18% BU Italy
6% BU America
PURCHASE
VOLUME BY
BUSINESS UNIT
