42
responsible commitment
Environmental sustainability
BASELINE
2013 2014 objeCtive
2015
REAL
2015
OBJ VS
REAL
improvement
13 VS 15
objeCtive
2016
objeCtive
2018
YTD Energy savings (€M)
0.00 2.96
0.6
1.0
✔
3.6
5.89
11.55
Hotels with environmental
certification (nº of hotels)
75
102
116
126
✔
51
126
150
Energy ratio (kwh/RN)
53.2 50.6
4.2
50.1
✔
94% -5.8%
50
49
Water ratio (m
3
/RN)
0.31
0.302 0.297 0.298 0%
-3.9%
0.298
0.298
Carbon Foot Print ratio (kwh/RN)
15
11.24
8.0
6.0
✔
-59.8%
8
8
Average satisfaction with hotel in
terms of sustainability (over 10)
8
8.1
8.17
8.19
✔
2.4%
8.2
8.3
ENVIRONMENTAL
SUSTAINABILITY
Sustainability is a strategic value for NH Hotel Group,
so it is part of the 24 initiatives that constitute
the five-year Strategic Plan, acting as a cross-
value enabler to build the new NH. The Company
continues to bet on innovation in order to develop
eco-efficient solutions.
NH Hotel Group’s sustainability perspective:
• We care for the people we host
• We care for the destinations where our hotels are
located
• We care for the planet we live on
The five-year Strategic Plan’s sustainability initiative
defines six key targets and, on the basis of these, the
Company makes cross-cutting decisions in order to
achieve the targets set. The sustainability goals set
out in the five-year Strategic Plan were achieved in
2015.
The targets set for 2015 were achieved and even
bettered, except with respect to the energy ratio, in
view of the fact that the climate in the reference year
(2013) used to establish the targets was favourable,
whereas last year (2015) the outdoor temperatures
were much more extreme, which meant that air-
conditioning and central heating requirements were
much greater.
Since 2007 until now, the Company’s carbon footprint
has decreased by 72%, energy consumption has
fallen by 29% and water consumption has dropped
by 31%.
Carbon Disclosure
Project (CDP)
NH Hotel Group reports to the Carbon Disclosure
Project (CDP), an independent non-profit
organisation that analyses the environmental
performance of companies and whose indicators are
consulted by multiple stakeholders. The Company
obtained a top position in 2015, becoming part of the
Leadership Index 2015 and was awarded a prize in
the Category A List. The CDP Climate Performance
Leadership Index 2015 discloses the names of the
main companies that help slow down climate change.
SUSTAIN FOCUS
In order to keep an exhaustive and strict control over
the energy consumption, carbon footprint and water
consumption measures, NH Hotel Group uses the
Sustain Focus platform, in which the sustainability
strategy KPIs are monitored. It is an online system to
which most Company hotels have access and which
enables the user to report, control, monitor and trace
not only the sustainability indicators contained in the
five-year Strategic Plan, but also the consumption and
cost of water and energy.
NH Collection Abascal
Madrid, Spain
