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Roomservice at Olof’s
NH Collection Barbizon Palace
Amsterdam, The Netherlands
RESPONSIBLE COMMINTMENT
The NH experience
PERFECT FIT
In 2015 improvements were made to 89 gyms in
Group’s hotels, equipping them with latest generation
machinery and improving their facilities, a total of
€1.7M being invested. During 2016, 64 new gyms will
be created, resulting in a total of 153 gyms within the
Perfect Fit project.
VIP LEVEL AND VIP details
The innovative VIP Level concept guarantees a premium
experience during the customer’s stay, by allowing
exclusive access to additional services and the VIP Lounge.
This concept is being implemented in different hotels of
the Company and is currently available at NH Collection
Eurobuilding.
Different detail categories to be offered to frequent and VIP
customers have also been defined and standardized at all of
the Group’s hotels.
ONLINE CHECK-IN
2015 saw the launch of the new online check-in service that
allows customers to choose their room 48 hours in advance of
their arrival at the hotel, saving them time during the check-in
process. Upon arriving at the hotel, customers have access to
a priority desk where their documentation and room keys are
already available for them.
EXPERIENCE PACKS
NH continues to add value to its proposition by providing its
guests with the possibility of purchasing Experience Packs.
Gastronomy, shopping, sports, luxury and relax are some of the
categories included in the “Experience Packs”.
