RESPONSIBLE
VALUE CHAIN
NH Hotel Group considers its suppliers to be key partners in the commitment
to develop sustainable and innovative solutions. The Company is convinced
that it is essential to encourage a close, accessible and solid relationship with
its partners, so it makes every effort to optimise resources and implement
tools that enhance bilateral, transparent and efficient communication.
One of the Company’s Procurement policy premises is to promote equal
opportunities and to encourage local purchasing in each region where
operations take place.
The Purchase Department not only surpassed the milestones set for 2014 in
the Strategic Plan, but also exceeded the five-year Strategic Plan objectives:
Saving 12.2% on what was budgeted and absorbing inflation for the third
consecutive year.
Within the framework of internationalising the purchasing central
(Coperama), setting up a company structure and starting to develop the
business in The Netherlands.
Implementing SAP MM (Material Management) in the Business Units of
Benelux, Central Europe and Spain.
The goal of optimising the purchase function through electronic
negotiation, containing prices and increasing the categories negotiated
by the department has been exceeded.
NEW PROCUREMENT POLICY
ThenewNHHotel GroupProcurement policywas updated
and published in 2014, with a view to establishing the
procedures and guidelines for the external contracting
of goods and services, strengthening the commitment
to guarantee transparency, honesty and ethics where
the Company’s purchasing function is concerned.
The new Procurement policy includes a definition of the
contracting and delegation limits, the setting up of an
Awarding Committee and adhesion to the Declaration
of Conflict of Interest, thereby guaranteeing that all
the award decisions are governed by the same equal
opportunities criteria, transparency and rigour.
The purpose of the NH Hotel Group Awarding
Committee, made up of an interdisciplinary group
of people, is to assess all the major contract award
decisions and give approval to them once a consensus
has been reached.
With a view to improving ethics where purchases are
concerned, all the employees in the area have lent their
support to the Declaration of Conflict of Interest. This
document contains express reference to the fact that
there is no kind of ethical conflict that could affect the
objective performance of their functions and this is
reviewed by the Resources General Management.
20
,
121
National and international
suppliers in 2014
€
454
.
1
M
annual purchase volume
(expense + investment)
94
.
6
%
of the volume is concentrated in
the European Business Units
58
%
of the purchase volume
is included in operating
expenses and services
purchase
volume by
business unit
35% BU
Spain, Portugal
& Andorra
21% BU
Central Europe
20% BU
Italy
19% BU
Benelux, France,
United Kingdom, USA &
Africa
5% BU
America
35%
20%
21%
19%
5%
suppliers
by type of
service
23%
Furniture,
refurbishment and
equipment
20%
Food and
beverage
58%
Operational costs
and services
23%
20%
58%
COMMITMENT TO OUR STAKEHOLDERS
Responsible value chain
49
81
.
3
%
of the approved suppliers in 2014
were local
suppliers by business unit
BU
Central
Europe
5,292
26%
BU Spain,
Portugal &
Andorra
4,412
22%
BU
America
3,865
19%
BU Benelux,
France,
United Kingdom,
USA & Africa
3,446
17%
BU
Italy
3,106
15%
