environmental
sustainability
Sustainability is a strategic value for NH Hotel Group, so it forms part of the 24 initiatives
that constitute the five-year Strategic Plan, acting as a cross-value enabler to build the
new NH. The Company continues to bet on innovation in order to develop eco-efficient
solutions.
NH Hotel Group’s sustainability perspective:
We care for the PEOPLE we host
We care for the DESTINATIONS where our hotels are located
We care for the PLANET we live on
NH Hotel Group believes that innovation is the best way to develop eco-efficient solutions.
At NH hotels guests feel at home, are filled with a sense of well-being and enjoy a healthy
stay, while taking care of the planet.
The five-year Strategic Plan’s sustainability initiative defined six key targets and, on the
basis of these, the Company makes cross-cutting decisions in order to achieve the targets
set. The sustainability goals set out in the Strategic Plan were achieved in 2014.
Between 2007 and the present time, the Company’s carbon footprint has decreased by 69.4%, energy
consumption has fallen by 26.4% and water consumption has dropped by 30.6%.
NH Wien Atterseehaus
Viena, Austria
COMMITMENT TO OUR STAKEHOLDERS
Environmental sustainability
43
Reference
2013
Target
2014
Real
2014
Upturns
13vs14
Targets 5YP
2016 2018
Energy savings (€M)
n.a.
0.9
1.1
-
4.75 12.78
Hotels with environmental certification
70
104
101
+31
125
150
Energy consumption (kWh per room/night)
55.52
51.9
51.43 -7.4% 50
49
Water consumption (m
3
per room/night)
0.303
0.309
0.300 -1% 0.298 0.298
CO
2
emissions (kg per room/night)
7.35
8
6.40 -12.9% 8
8
Average hotel satisfaction in terms of
sustainability (scale 1 to 10)
8.20
8.20
8.14 -0.7% 8.2
8.3
