THE HUMAN RESOURCES STRATEGY
NH Hotel Group develops to meet current market needs,
which not only means focusing on the customer but also
requires a major technological and service transformation.
This evolutionary progress goes hand-in-hand with a new
culture, which provides the basics and the backup for this
transformation.
In order to achieve this, the Human Resources area has
defined its new strategy:
Transform and reinvent:
Searching, evaluating and taking
the opportunities to transform and reinvent in order to
evolve and develop our working environment becoming
more agile, connected and productive.
Human Resources operational excellence:
Striving for HR
operational excellence with clear policies and processes
delivering on promises and proactively developing and
supporting the NH operating model.
Top performance organization and Best Place to Work:
Become a recognized top performance company with
strong ownership, founded on its high level of alignment,
engagement and the employee´s active involvement to
build the best place to work.
Global leadership and talent management:
Implementing
an NH leadership and talent management culture,
developing self-aware leaders that envision, inspire,
energize, connect and grow the culture beyond any
geographical or cultural borders, and identifying
and developing our talents as key enablers in this
transformation.
NH Talent
The NH Talent platform has been developed to make progress
in the construction of a talent management culture and it
enables each employee to manage his or her professional
development from one single environment. Through NH
Talent, all the employees, with the exception of the employees
fromGermany or those with a German supervisor, can manage
their face-to-face learning e-learning, see their grading for
their annual performances, manage their goals and devise
plans of action. Throughout the next few months, NH Talent
will be enriched by further initiatives that will help employees
to enhance their professional careers at NH Hotel Group.
Training
In 2014, the Group launched the Training module,
which makes it possible to carry out management
in a much simpler, more complete and much more
personalised way. All the employees can see what
training courses are available, their own training
backgrounds and download documents associated
with training activities.
MBO (Management by Objectives)
This module enables employees to define and
check the extent to which they have achieved their
individual objectives, allowing them to monitor the
whole process online. Furthermore, as from 2015,
one of the MBOs individual aims will be linked to the
Performance Management System result, thereby
giving recognition to the way in which the goals have
been achieved.
New Performance Management System: Time For You
In 2014, the Company worked on a new Time For You (TFY)
that incorporates the behaviours promoted in the new NH
and takes its inspiration from the beliefs. It thus guarantees
that the leaders act as the driving force for the new culture,
ensuring that it is consistent and assessing the same skills
for all the employees but with different behaviours on the
basis of the positions they occupy.
Furthermore, the performance management process has
changed its schedule: at the beginning of each year the
performance from the previous year will be analysed. In
line with the new model, work was done on configuring
the Time For You module on the NH Talent platform so all
the employees can access their performance assessment
backgrounds.
Employees of NH Hotel Group
COMMITMENT TO OUR STAKEHOLDERS
A new culture
38
