The Parent Company’s Board of Directors is the body responsible for supervision of the risk management system, and the Audit and Control Committee supports the Board in supervising the effectiveness of the internal control, internal audit and the risk management systems.

The governing bodies receive information about the main risks the Group is exposed to and the capital resources available to face up to them at least every quarter, along with information about compliance with the limits set in the risk appetite.

Therefore, as in previous years, in 2021 the Audit and Control Committee supervised and validated the Risk Map update and the correct implementation of the action plans that fully or partially contribute to mitigating the main risks.

An analysis was carried out on the 78 risks appearing in the Group’s risk catalogue for 2021 to identify those relating to ESG (Environmental, Social and Governance) criteria. The result was that 35% of all the risks identified were classified as such.

More information about the Group’s risk management model in the Risk Management section of the 2021 Consolidated Non-Financial Information Statement.

The Group is a company that is committed to the well-being of its guests and to efficient management of the resources available in the environment its hotels are in. The Group is aware of the effects of its activity on the environment and works to prevent and anticipate possible environmental contingencies, as well as to integrate sustainability into all its processes. It is constantly working on reducing their impact.

The Group’s environmental management is based on identification and annual review of the main environmental impacts that it may cause using the environmental and climate risk map. Although there is a specific process for assessing environmental risks, the methodology followed is consistent with the corporate risk management model and, in addition, it is those that are most critical, included in the Group’s risk catalogue, that become a part of the corporate risk map update.

More information about the Group’s environmental and climate management in the NH Room4 Planet – Commitment to the fight against Climate Change and progress towards decarbonisation section in the 2021 Consolidated Non-financial Information Statement.


NH ROOM4 Sustainable Business
The Group performs its hotel activity with the ambition of leading responsible behaviours, and creating shared value at an economic, social and environmental level wherever it operates. The strategic vision of NH ROOM4 Sustainable Business is based on three fundamental management
levers: NH ROOM4 People, NH ROOM4 Planet and NH ROOM4 Responsible Shared Success, all of which are framed under the same premise of sustainable and ethical principles, responsible culture and spirit of citizenship.

Convinced it is moving in the right direction to achieve the next sustainability challenges, the Group is aligned with the Sustainable Development Goals (SDGs) to which it can contribute and undertakes to continue creating long-term and global value within the framework of the 2030 Agenda.

Furthermore, the Group carries out a process to determine material matters annually, with the aim of:

  • Complying with the requirements of the non-financial information directive.
  • Determining relevant aspects to guide the Sustainability strategy.
  • Giving a response to the Global Reporting Initiative (GRI) requirements for reporting sustainability and those of the United Nations 2030 Agenda.

Their relevance is determined by the impact that each one may have, whether on the Group’s business itself, or on its main stakeholders, as well as the possible evolution of the impact in the medium and long term.

More information about this Model and its performance in 2021 is available in the NH ROOM4 Sustainable Business section in the 2021 Consolidated Non-financial Information Statement.